Monday, July 25, 2011

OZ meets PH: the outsourcing way!

Ever thought why Western Countries love the Philippines? Learn and explore one of the reasons for West and East fusion.


The world of technology continues to change the way businesses operate in the 21st century’s dynamic global market. Australia currently has one of the world’s highest costs of employment, not only due to wages, taxes and superannuation but also because of the high operating costs associated with leasing and the maintenance of equipment and facilities. On top of these direct business costs, significant resources must be devoted to comply with the numerous regulatory requirements and onerous reporting tasks that Australian businesses currently endure. In Australia per se, business competition for small and medium enterprises (SME’s) becomes more difficult each year, with large corporations using offshore workforces to cut prices and SME’s unable to fund the capital to establish an offshore workforce. Hence, companies such as Next Office, an outsourcing company for SME’s, come into picture.

Next Office, is a business process outsourcing company which is based in Australia and operated in the Philippines. Why Philippines and why Filipino staff? Filipino culture has a very strong western influence, due to the location of two significant US army bases for many years after the end of the Second World War. Currently, Philippines is considered as one of the top English speaking nations in the world. Schooling is basically instructed in English from kindergarten to tertiary levels. Therefore, mastery of English language is very high. There are also more than 385,000 university graduates every year, providing biggest potential of skilled workforce in the country. The sad thing for the country is that, there is only 65% employment rate for these university graduates. However, with the sheer size of the labor market, Next Office is then able to source out the highest possible quality of applicants for their clients. Successful applicants are also rewarded with a wage that far exceeds the minimum awards dictated by the 30 year old labor code; because apart from providing high quality service to Australian companies, Next Office also wants to be a catalyst for change that supports advancement in career and standard of living of most Filipinos.


The outsourcing business actually started year 2009. Next Office has been one with every business owners in continuously taking to its advantage the benefits of the new information technology age to get closer to every individual across the globe. They want to give their Australian clients insurmountable outsourced services which will aid them in achieving their professional goals. Their commitment is to create a collaborative environment with their clients, with the role of a business partner who works with you and not just for you. They ensure that the staffing solutions they provide are professional, reliable, and economical, without you having to give up quality.

Read what they have to say:



Next Office and their SERVICES

Virtual Assistance

Web Development/ Design
Network / System Engineering
Server Administration
Software Design
Back Office and Admin Support
Internet Marketing
Search Engine Optimization
Graphic Designing
Accounting 
Bookkeeping
HR Support
Article/ Blog Writing
Data Entry
Research Assistance


Call Center Support
Telesales
Telemarketing and Lead Generation
Customer Service 
Incoming Message Services 
Order Taking
• Call Forwarding
Message Delivery
Voice Mailboxes
Appointment Setting  
Surveying
E-mail support
Helpdesk and Technical Support Services


Web Services
Web Design: Static website, Flash website, Corporate identity package, Website redesigning, Facebook/ Twitter page designing.

Web Development: Database driven website, E-commerce driven website, Web hosting, Domain name registration.
Search Engine Optimization: Website optimization, Keyword research, Search engine submission, Pay per click management.



FOR INQUIRIES, CONTACT:
+617 46029012
sales@nextoffice.com.au